For everyone losing a candw.ky address Your candw.ky email is going away. Here's how to keep a Cayman email — for good.
Sending from candw.ky stopped on 31 August, and candw.ky addresses stop receiving mail on 15 September 2026. inbox.ky gives you a permanent name@inbox.ky address you actually own, run right here in Cayman, that no telco can switch off — and we'll bring your old mail across free.
Last updated 1 September 2026
- Move your old mail across, free
- First month free
- Owned & run in Cayman
The candw.ky shutdown timeline
candw.ky mailboxes belong to the old Cable & Wireless / Flow email platform, and the closure is now happening on a timetable approved by the regulator (URCO). Here's where things stand:
- 31 August 2026 — sending switched off. You can no longer send email from a candw.ky address. This has already happened.
- 15 September 2026 — receiving switches off. candw.ky addresses stop receiving new mail. Anything sent to you after this simply won't arrive.
- From then until 31 December 2026 at the earliest — read-only. You keep access to view and download your existing mail, but the address no longer works.
Dates are per URCO's amended direction to Flow and can shift if Flow's notification obligations aren't met. The important part is the order: sending is already gone, and receiving is next. If your candw.ky address is where your bank, your government notices, your subscriptions or your friends reach you, now is the time to move — while you can still tell people your new address.
Switching from candw.ky, step by step
- 1
Claim your name
Pick yourname@inbox.ky and reserve it in about a minute. It's yours to keep — permanently.
- 2
We move your old mail across
On Mailbox and Cayman Pro plans we bring your existing candw.ky email over for free. Nothing is lost — no technical steps on your end.
- 3
Tell people your new address
Share your new @inbox.ky address with contacts and important accounts. We can forward mail in the meantime so nothing slips through.
Why inbox.ky is the natural replacement
- It's Caymanian. Owned and run on island, answerable to this community — not a faraway corporation that can drop you whenever it suits them.
- It's permanent. Your inbox.ky address is yours to keep for good. No phone company can switch it off.
- It's private. We never read or scan your mail, and never sell your details. No ads in your inbox, ever — you pay a fair price, so we answer to you.
- Your history comes with you. We migrate your old candw.ky mail across for free, so years of email aren't lost.
candw.ky email — your questions, answered
Is candw.ky email really shutting down — and when?
Yes, on a timetable approved by the regulator (URCO). Sending from candw.ky addresses was switched off on 31 August 2026, and candw.ky addresses stop receiving new mail on 15 September 2026. After that you keep read-only access to view and download old mail until at least 31 December 2026, but the address no longer works. These dates can shift if Flow does not meet its notification obligations.
What happens to my candw.ky email when it stops working?
New messages sent to your candw.ky address may bounce or simply never arrive, and you lose access to the mailbox. Anything tied to that address — logins, banks, subscriptions, contacts who have it saved — needs to be pointed at a new email. That is why switching early, while your old address still works, matters.
What is the best replacement for a candw.ky email in Cayman?
inbox.ky gives you a permanent name@inbox.ky address — a real Cayman email, owned and run right here on island, that no phone company can switch off. You keep it for good, and it is never mined or sold.
Can I bring my old candw.ky emails across?
Yes. On our Mailbox and Cayman Pro plans we move your existing mail over for free, so nothing is lost. You do not have to be technical — we do the heavy lifting for you.
How long does it take to switch?
Claiming your name takes about a minute, and we usually have you set up within a day. Your first month is free, and there is no payment until you decide to keep it going.
How do I tell people my email is changing?
Once you are set up, let your regular contacts and any important accounts (bank, government, subscriptions) know your new name@inbox.ky address. We can also forward mail so nothing slips through while you make the switch.
Don't wait until your candw.ky address stops working.
Claim your permanent Cayman email now — first month free, and we'll move your old mail across.
Claim your inbox.ky name