For everyone losing a candw.ky address

Your candw.ky email is going away. Here's how to keep a Cayman email — for good.

candw.ky addresses are being retired by the phone company. When that happens, mail to your old address can stop arriving — and anything tied to it goes with it. inbox.ky gives you a permanent name@inbox.ky address you actually own, run right here in Cayman, that no telco can switch off.

  • Move your old mail across, free
  • First month free
  • Owned & run in Cayman

What's actually happening with the candw.ky shutdown?

candw.ky mailboxes belong to the old Cable & Wireless / Flow email platform, and Flow has said the service is being retired. The exact date has moved around — regulators have been involved and Flow has softened its timeline — but the direction is clear: the candw.ky shutdown is coming. Once an address is switched off, email sent to it can bounce or vanish with no warning. If your candw.ky address is where your bank, your government notices, your subscriptions or your friends reach you, that's a problem worth getting ahead of while your old address still works.

The good news: switching is quick, and you don't lose your history. Here's the whole process.

Switching from candw.ky, step by step

  1. 1

    Claim your name

    Pick yourname@inbox.ky and reserve it in about a minute. It's yours to keep — permanently.

  2. 2

    We move your old mail across

    On Mailbox and Cayman Pro plans we bring your existing candw.ky email over for free. Nothing is lost — no technical steps on your end.

  3. 3

    Tell people your new address

    Share your new @inbox.ky address with contacts and important accounts. We can forward mail in the meantime so nothing slips through.

Why inbox.ky is the natural replacement

  • It's Caymanian. Owned and run on island, answerable to this community — not a faraway corporation that can drop you whenever it suits them.
  • It's permanent. Your inbox.ky address is yours to keep for good. No phone company can switch it off.
  • It's private. We never read or scan your mail, and never sell your details. No ads in your inbox, ever — you pay a fair price, so we answer to you.
  • Your history comes with you. We migrate your old candw.ky mail across for free, so years of email aren't lost.
Straight answers

candw.ky email — your questions, answered

Is candw.ky email really shutting down?

candw.ky addresses are tied to the old Cable & Wireless / Flow email service, which is being retired. Once an address is switched off, mail sent to it can stop arriving — so it is worth moving to a permanent address you control before that happens.

What happens to my candw.ky email when it stops working?

New messages sent to your candw.ky address may bounce or simply never arrive, and you lose access to the mailbox. Anything tied to that address — logins, banks, subscriptions, contacts who have it saved — needs to be pointed at a new email. That is why switching early, while your old address still works, matters.

What is the best replacement for a candw.ky email in Cayman?

inbox.ky gives you a permanent name@inbox.ky address — a real Cayman email, owned and run right here on island, that no phone company can switch off. You keep it for good, and it is never mined or sold.

Can I bring my old candw.ky emails across?

Yes. On our Mailbox and Cayman Pro plans we move your existing mail over for free, so nothing is lost. You do not have to be technical — we do the heavy lifting for you.

How long does it take to switch?

Claiming your name takes about a minute, and we usually have you set up within a day. Your first month is free, and there is no payment until you decide to keep it going.

How do I tell people my email is changing?

Once you are set up, let your regular contacts and any important accounts (bank, government, subscriptions) know your new name@inbox.ky address. We can also forward mail so nothing slips through while you make the switch.

Don't wait until your candw.ky address stops working.

Claim your permanent Cayman email now — first month free, and we'll move your old mail across.

Claim your inbox.ky name

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