For everyone who had a candw.ky address candw.ky email has closed. Here's how to get back on track.
If you had a candw.ky address, mail sent to it no longer arrives. Claim a permanent name@inbox.ky address — a real Cayman email you actually own, run right here on island, that no provider can switch off — and get your important accounts pointed at it.
Last updated 19 October 2026
- First month free
- No ads, never mined or sold
- Owned & run in Cayman
What to do now, in order
candw.ky mailboxes belonged to the old Cable & Wireless / Flow email platform, and the service closed on a timetable approved by the regulator (URCO): sending stopped on 31 August 2026, and receiving stopped on 15 September 2026. Anything sent to a candw.ky address since then has simply not arrived — and the sender gets no bounce telling them so. Work through this in order; the first two matter most.
- Claim your name@inbox.ky. Takes about a minute, and your first month is free. It's yours to keep — permanently.
- Update your bank, doctor, insurance and government accounts first. These are the ones that send statements, bills and security codes. If any of them still has your candw.ky address, you are not receiving them.
- Then work through shopping, utilities and social accounts. Anywhere you sign in with an email address, or that might need to send you a password reset.
- Tell friends and family your new address. Mail they send to the old one disappears without warning them, so they will not know to ask.
Still have old candw.ky mail you want to keep? Flow kept read-only access to existing mail until at least 31 December 2026, so if you can still sign in to the old mailbox there is a window to get that mail out — and it closes. Claim your address and talk to us; on Mailbox and Cayman Pro plans we'll help you move what is still reachable, free.
Why inbox.ky is the natural replacement
- It's Caymanian. Owned and run on island, answerable to this community — not a faraway corporation that can drop you whenever it suits them.
- It's permanent. Your inbox.ky address is yours to keep for good. No provider can switch it off.
- It's private. No ads. No AI training on your mail. Your details are never sold. You pay a fair price, so we answer to you.
- Your history comes with you. We migrate your old candw.ky mail across for free, so years of email aren't lost.
candw.ky email — your questions, answered
Has candw.ky email shut down?
Yes. On a timetable approved by the regulator (URCO), sending from candw.ky addresses was switched off on 31 August 2026 and candw.ky addresses stopped receiving mail on 15 September 2026. Mail sent to a candw.ky address no longer arrives.
I had a candw.ky address. What should I do now?
Claim a permanent name@inbox.ky address, then point your important accounts at it — bank, doctor, insurance and government first, then shopping, utilities and social accounts, then tell friends and family.
Can I still get my old candw.ky emails?
Flow kept read-only access to existing candw.ky mail until at least 31 December 2026, so if you can still sign in to your old mailbox there is a window to get that mail out. Claim your inbox.ky address and talk to us — we will help you move what is still reachable, free, on Mailbox and Cayman Pro plans.
What is the best replacement for a candw.ky email in Cayman?
inbox.ky gives you a permanent name@inbox.ky address — a real Cayman email, owned and run right here on island, that no provider can switch off. You keep it for good, and it is never mined or sold.
How long does it take to set up?
Claiming your name takes about a minute, and we usually have you set up within a day. Your first month is free — after that a mailbox is CI$6 a month (a forwarding identity is CI$2.50), and you can cancel anytime.
How do I tell people my email has changed?
Once you are set up, let your regular contacts and any important accounts (bank, government, subscriptions) know your new name@inbox.ky address. Start with anything that sends you statements, bills or security codes.
Your Cayman email, back under your control.
Claim your permanent name@inbox.ky now — first month free, then CI$6/mo, cancel anytime.
Claim your inbox.ky name